Please note that in our Online Shop, delivery charges are calculated at the rate  for  mainland UK deliveries below Aberdeen (2-4 DAY DELIVERY ( provided item(s) are in stock - excluding Saturdays & Sundays). A 24 Hour delivery service is offered for mainlaind UK only (excludes Aberdeen and Scottish Highlands) .  You should contact us if you require urgent delivery to confirm stock availability & delivery times. 

2ND CLASS DELIVERY OPTION IS AVAILABLE FOR SMALLER ITEMS VIA THE POST OFFICE ON A 5-7 DAY SERVICE AS WE ARE UNABLE TO DISPATCH DAILY

PLEASE NOTE THAT CUT OFF TIME FOR ORDERS IS 11AM FOR DISPATCH THAT DAY AS WE OFTEN HAVE TO GET STOCK IN FROM OUR WAREHOUSE IN TIME FOR FED EX  COLLECTIONS

PLEASE ALSO NOTE ORDERS AFTER 11AM ON FRIDAY MAY NOT BE DISPATCHED UNTIL TUESDAYS (during summer opening hours from April to August we will be able to also dispatch on Mondays providing stock is available at the shop at time of ordering )

 Saturday deliveries are usually  £25 per order unless they are small enough to be sent via royal mail

For the rest of the world, our delivery charges are quoted invdividually on receipt of the order as postage depends on the weight of the items order.  No order is processed until we have received an email confirmation from you that you are happy for us to proceed with the order once we have quoted post and packing charges

Please allow up to 2 weeks delivery time for all orders outside the UK

If the order is urgent please contact us for more accurate delivery times.

When ordering, please give accurate measurements as we will endeavour to add growing room.

If you have any questions about any aspect of our delivery charges please do not hesitate to contact us.

Note : Your credit card payment will not be processed until the delivery charge (s) have been checked by a member of our staff.

For small items to these countries please ask for P&P charges as some items can be sent via letter packet at substantially reduced costs.

Moneyback Policy

All our products have a moneyback guarantee (excluding p+p).
Should you be dissatisfied with the quality of any product you receive on mail order please return within 7 days of receipt by recorded delivery and we will refund you in full excluding p+p costs.  Please make sure that items are returned unused in their original packaging and will all labels intact.

Exchange Policy

Should any item ordered on mail order be the incorrect size please return to us with details of your name, address and phone number, and the appropriate p+p, and we will exchange for correct size.  We can take any return post and packing charges from your original card details provided with your order, if you do not wish us to do this please put a note in with your return parcel and we will contact you for payment details.
Please include details of new sizes required and a daytime contact number in case we need to clarify anything

For more information contact our staff on 01926 889165

Refunds can only be given if goods are returned within 7 days in perfect condition. After this time credit vouchers may be issued at the discretion of the management.
Goods returned more than one month after purchase for size exchange will only be exchanged for a larger size under the part exchange scheme.
If goods are being purchased for a gift please let us know on purchase so we can give you an extended return date if size is incorret for exchange.
Christmas present purchases must be returned for exchange by 10 January in perfect unused condition.
After this date goods returned will only be given credit vouchers to the value of the goods excluding P+P costs.